The Birmingham Community NHS Foundation Trust are implementing the medical audits system across all of our services and sites.

This has revolutionised the auditing process for the Infection Prevention team and for clinical staff, allowing real time audit and action planning in order to achieve compliance.

The system has allowed for an improved tracing process and supports completion of the audit cycle to improve practice

After a number of years using the Medical Audits Quality Assurance systems for monitoring environmental Hygiene and Infection Control, we purchased the Cleaning audit software to monitor our cleaning contract.

Medical Audits were very helpful and supportive in getting us set up with all our individual rooms and cleaning elements, advising on layout and the best ways to collect the data we need.

They also assisted setting up a process for our contractors to access the system and participate in report completions.

We would be happy to recommend both the software and the company - The Medical Audit’s system is fast, efficient and easy to use with explanations available at the touch of a button.

We have been using Medical Audits Technology System at Papworth for auditing antibiotic prescribing practice and for providing educational feedback to prescribers.

The system has enabled engagement with prescribers whilst auditing on wards - allowing timely feedback of appropriate or inappropriate prescribing practice.

This has released hours of antimicrobial stewardship team time for other antimicrobial tasks. The immediate feedback and data analysis possible using Medical Audits system has been a huge benefit in assisting with staff training in AM Stewardship … I love it!

Seeing the system in action, we were impressed at how quick and easy it was to use. We were able to give instant feedback to the ward manager with a completed and comprehensive report.

A great time saving asset with the ability to track issues and close the audit loop. A smart way to assure on IPC

Apleona are delighted to recommend Medical Audits, as a professional consultant in the Health Care Sector.

Ann Higgins has provided Apelona with invaluable expertise and advice, providing such a professional service in respect of evaluating our cleaning service by carrying out a detailed audit and evaluating the quality and safety of the service delivery of our contracts within the Health Care Sector.

Following through with practical and measureable recommendations in a very timely manner.

Ann’s approach is both, professional, informative, detailed and comprehensive.

Apleona has no hesitation in recommending this company

We are pleased to recommend Medical Audits, as a consultant for the heath sector.

Ann Higgins has provided the company, Noonan, with a professional service in respect of evaluation of our cleaning service and the quality and safety of the service delivery across a number of our contracts.

Ann has evaluated the quality of our service and reported with integrity on quality improvements required, where applicable, with profession communications to all stake holders on quality and safety performance, including the delivery of a detailed report, quality improvement plan and quality indicators proposed for each location.

We found the company to be of the high professional level and an asset to our strategies for the hospital accounts.

Medical Audits have supported Noonan in evaluating a number of our sites’ positions pre HIQA visits and in the preparation and evaluation of the systems to ensure compliance to the national standards.

We highly recommend the company and the improvements in our standards are evident as a result of the contribution they have made to the business.

Testimonial relating to Healthcare Consultancy and Independent audit of cleaning contract and cleaning standards

In consultation with Medical Audits training division, we developed a train the trainer programme to suit our specific needs and resources.

As hygiene services co-ordinator, I can say this course comes highly recommended . We realise the outcome of the training will have a hugely positive impact on cleaning services and the standard of cleaning throughout the whole hospital.

We found the whole experience fabulous and everyone really enjoyed the expertly delivered mix of laughter, real life examples and best practice standards in the learning process

We’ve been using Medical Audit’s care bundle audits for over 3 years and it’s so easy that anyone can do it. We spend a few minutes training staff to use the system then set them off auditing against best practice standards.

Staff in every ward and clinical department in our hospital and across our 9 satellite clinics can ‘own’ their own data and their own standards - so everyone can see what’s being done really well and exactly where improvement might be required.

As a group of experienced medics who are involved in the education of medical students, we wanted to be able to teach and assess hand hygiene in our curriculum. We also wanted to be able to integrate it into all of our clinical teaching.

What we learned at the training provided by Medical Audits was an in depth understanding of hand hygiene and how to teach not only the skill but also the evidence and rationale.

This is invaluable when teaching healthcare students and
staff.

The excitement here in the Coombe is immense.

We are all really delighted to have the Medical Audits Systems in place.

We loved the system the first time we saw it and just knew the detail and follow up possible with the system was exactly what we wanted for our Quality Assurance and Auditing processes.

I am personally thrilled – we are up and running after just one day of training. Implementation was so easy and I am happy to recommend Medical Audits Systems to any hospital! Christmas has come early to the Coombe!

We have purchased the Medical Audits Technology System because as a senior manager it gives me the oversight of practice across the organisation I need.

Its ease of use and its detailed reporting functionality makes it simple to implement.

We know from our audit results our equipment is cleaner and our patient environment safer and we know from our surveillance of HCAI that we have seen a major reduction in C Difficle acquisition in the Trust.

We have had no Norovirus or Infuenza outbreaks since Medical Audit system was implemented over a year ago so we know outcomes for our patients have improved.

The engaging style of delivery hit exactly the right note for our international audience and the lively Q & A session which followed was a testament to the way in which Ann engaged with the delegates. We have already decided to invite Ann back next year.

We are delighted to say we have just purchased and implemented the Medical Audits system in our hospital.

We chose the medical audits systems because of its comprehensive database of standards and its auditing and education flexibility.

The experienced healthcare and technical knowledge from the Medical Audits team gives us the expert support we can rely on.

Medical audits tool is a superb audit system.

It can be used by staff as part of their daily clinical work and audit information gathered as routine. The operating system is simple to use, intuitive and produces real time data in a usable format. It is web based so doesn’t require additional server space and is continually updated.

As an audit and reporting system, I can’t see anything else available that does it any better.

The reports are excellent and the dashboards give a great overall picture at the touch of a button.

The system is user friendly, easy to navigate and very comprehensive.

I would highly recommend this audit system.

Ann provided an afternoon workshop on Infection Prevention and Control for the Irish Hearing Society Annual Conference - We had very positive feedback and everybody thought the session was the highlight of the 2 day conference (believe me to keep everybody attentive and so engaged for the last talks on a Saturday was a miracle in itself). We hope Ann will be able to provide further talks for us in the future

From an oversight and governance point of view we have complete detailed visibility of up to the minute Trust compliance. Furthermore we are able to feed back concise audit data to wards and raise and close off issues found during audit. This has been hugely beneficial during CQC visits.

The ability to conduct different types of auditing simultaneously has huge performance benefits for our team, saves so much time and combined with the impromptu education has big positive impacts on hospital compliance.

We are all delighted with the TS+ auditing system.

Our Trust have now purchased the Medical Audits System, after we trialled the audit system last year and loved it so much. We are using it for all our Infection Prevention Auditing

We particularly like the way the system generates detailed reports from the information input during the audit and the notes and new functionality and detailed comments that we found to be much more powerful than the audit report alone – we have already noted improvements...

Few thoughts but it’s really difficult to explain simply why we think the system is so good without listing lots of system benefits over other systems...

Our Trust mission is to improve health and wellbeing through compassionate, safe and effective care and this is one of those rare IT systems that is really easy to use (and hard to break) lets you capture exactly what you do without loads of extra steps and gives you the information you need to continue to improve patient care and achieve excellence.

I love using Medical Audits Systems because it means releasing time to care... and still geting audits done

It was a pleasure to work with Ann. I found her to be professional, reliable and very supportive to students.

She demonstrated an in-depth knowledge of all aspects of Infection Prevention and Control and has published in this area.

Ann provided the students with up to date lecture notes, reading material and references which facilitated evidence based learning. She utilised varied methods of educational delivery, teaching aids and teaching methodologies. She mixed practical, interactive and theoretical lectures to support the well designed programme.

The feedback from the students was excellent and they commented on the relevance to practice and clear practical examples during lectures and being very effective in assisting in their learning and understanding of the course content.

The more I use TS+, the more I realise how easy but powerful my auditing has become. The staff love having immediate reports and training them with TS+ is effortless and
engaging.

This very versatile tool consists of a variety of care bundles which we have already discovered can be used between multi disciplines and specialities….It provides efficient auditing because all data is reported real time, so there's no more sitting at a desk paper flipping, doing calculations, then manually typing up non-compliances. It's all done for you with colourful dashboards and diagrams demonstrating results. This allows for multidisciplinary (MDT) feedback at the point of contact.

Helpfully, the Quality bundle allows capture of data required for our Safety Thermometer underpinning several strategies, saving further staff time and therefore cost.

I would thoroughly recommend trialling if not formally adopting TS+ Medical Audit technology.

We've been using Medical Audits system for 3 years now.
Our HPSC return is instantaneous and the audit system helps us keep our compliance rates over 90%.

Its so easy giving feedback in the ward and all staff members respond positively to the education and seeing their dashboards and reports. We as a hospital are very happy with TS+

I just wanted to recognise the programming team for all of the work on the system …it takes the system to a new level of functionality

I feel that a clear strength of the system is due to the shear amount of data it can collect and when combined with the report functionalities the system has the potential to be used for anything from simple snapshot audits up to full operational reviews.

Ann’s overall preparation for, and delivery of, the lectures was outstanding and the students were provided with up to date lecture notes, reading material and references which facilitated a clear linkage between what was taught and the underlying evidence to support arguments made. The feedback from the students was excellent and all performed well in their examinations and assignments, indicating clear understanding of the material presented during the programme.

I found the TS+ Auditing System to be very user friendly and efficient. It provides instant and detailed results making it so easy to provide feedback at the time of auditing encouraging staff to participate in the audit process and address non compliances there and then. The system significantly reduces the workload of the auditor in terms of generating audit reports facilitating more frequent audit in the clinical environment.

I found the audit devices easy to use … and obviously will prevent duplication of data entry as once the observation is recorded, there is no requirement to record and upload it again!

The TS+ system was really great- no comparison to the paper based auditing system used previously. Staff were more engaged in the audit process and interested in seeing the results. Best part for me was being able to provide immediate feedback, when auditing so individual staff could see how much their poor practice affected the overall ward/department score – it made the results more personal and more real to them

I also loved how easy it was to access detailed results, by healthcare worker or moment – so simply, on the device when asked by Managers to provide feedback- no more shuffling through sheets of paper only to find I just don’t have the information they need

We have found Medical Audits an intelligent system which is easy to use. It saves time as it stops duplication of work.

It creates integrated monitoring reports for each area/dept. of the hospital which includes compliance with hand hygiene, compliance with clinical practices in a variety of areas and environmental monitoring; all of which can be used as key performance indicators for the area/dept.

All of this information is live and is continuously streamed to hospital management.

The auditing system from medical audits has made our hand hygiene auditing so fast and efficient…. I normally dread entering the data into the excel spread sheet for the National hand hygiene return but now I just click a couple of buttons and the system produces the national return in seconds... faster than boiling the kettle for a cup of tea!

It really was so easy to carry out the audits, so much time saved that I can put to much better use out in the wards.

We had three healthcare assistants auditing using Medical Audit’s Environmental Audit tools. I found that following just one day of use they were much more confident in relation to audit, there was a sense of ownership and responsibility.

They now understood the reason for auditing in relation to quality improvement and this knowledge had embedded in their practice.

Overall, they found using the auditing systen enjoyable and educational.

Very easy to use software leads the user logically through the audits

Software uses best practice guidelines giving the organisation assurance of accurate data

Very broad range of audit software encompassing both clinical and environmental targets

I like it!

Staff have commented that I am on the wards more often – I am – Using TS+ has meant I no longer spend hours in the office entering data and preparing reports.... since I started using TS+ for my hand hygiene auditing, the quality of reports I send to hospital board each month is really detailed - a number of consultants have actually approached me and asked for hand hygiene education after seeing these reports.

Implementation and training was easy and very professional. After just a few weeks everyone was auditing confidently – the immediate access to audit results has seen increased by-in from staff at ward and department level. Our impromptu education, we know is improving understanding and compliance with best practice standards.

TS+ from Medical Audits is a very user friendly system which has the potential to allow IPCN’s undertake more frequent hand hygiene audits, provide immediate and meaningful feedback to ward/department managers and thus assist in improving hand hygiene compliance. It would free up a substantial amount of time otherwise spent by IPCN’s generating post audit reports and in turn increases time spent in the clinical environment

It was so simple to use, a few minutes of explanation and I was confidently auditing and generating reports. We only have Wi-Fi in one part of our hospital.. but that was not an issue .. the reports and data were generated on the device as we audited and uploading the data was as simple as walking into the Wi-Fi zone about once or twice a week .. TS+ did the rest automatically ..the device just synced itself really.

From my perspective I found TS+ very easy to use. It definitely saved me a lot of time and auditing with TS+ fitted seamlessly into our busy day. The training mode is a definite advantage for getting use to the system initially then you are flying. The potential for additional audit tools is brilliant .. can’t wait

We were pleased to hear that there will soon be other audits available on TS+ … PVC and CVC care bundles, urinary catheter care bundles…. The idea that we can do all these audits and generate really detailed reports at the time of the audit without having to spend time at the computer inputting results and producing reports is a major benefit

We used the TS+ Technology System to carry out our mandatory HPSC audits.. We collected the data on two audit devices over the month, and then in the space of 20 seconds, generated the HPSC report on the computer and sent it to the HPSC – no data entry, no fixing errors - it was great not having to face entering all that data.. wow

I can only congratulate you and the rest of the team at Medical Audits on designing a system which is equally user friendly, innovative and efficient. TS+ has eliminated the need to spend time manually inputting data and generating reports thus allowing us to be where we should be, in the clinical setting. I eagerly await the remainder of the modules coming on stream

The TS+ Hand Hygiene auditing system is time saving, easy to use and produces many invaluable reports that can be used for training and education. It is a very good system and I would highly recommend it..

The audit device itself generated a lot of interest from Staff during the audits. They liked the fact they could get feedback instantly and that it was easy to see which of the 5 moments needed more training. It didn't feel like I was training them but they were learning. I liked the fact that once I’d left the ward, I had no paperwork to face.. this freed much more of my time to do other audits and training. It’s really fabulous … auditing was so easy using TS+

I did find it very quick to use, efficient and in particular I liked the idea of being able to highlight non compliances (or areas of strong compliance)through the use of graphs.

I have loved using the TS+ auditing system.. The device is simple and easy to use, (training only took a few minutes); the instant access to results on the device meant I could provide feedback as I audited; and not having to face entering all the data when I got back to the office meant I had more time to do other audits and training
sessions

Medical Audits provided mobile mifi that worked a treat! The Auditing System sparked interest amongst staff being audited, rather than running away from me they came out of hiding and wanted to play with the audit device – this raised awareness. Staff actually expressed interest in borrowing the audit devices to use themselves in their own Departments – promoting ownership!

I have found using TS+ auditing technology system saved time on inputting data following the audits and it was great being able to give immediate feedback to each department at the time of the audit.

There was also a great response from the staff that I showed the device to, they were very interested to see the audit results immediately following the audit and liked how the device broke down the report into different categories and moments.

The auditing is going really well. The TS + Auditing Device is user friendly. I have found that the ability to give instant feedback is great. The TS+ auditing System allows us to correct practice and provide meaningful education for individuals and for departments.