HEALTHCARE QUALITY ASSURANCE &
AUDITING SOFTWARE AND CONSULTANCY
Robust leadership in infection prevention and control is essential for effective decision-making, efficient use of resources and ensuring the provision of high quality, safe, effecitve, person-centred care (HIS, 2015)
When you choose Medical Audits technology systems you can triple your auditing capacity, drive improvements in compliance and provide safer, better patient care
Over 98% Customer Satisfaction With Medical Audits
(2021 Customer Survey)
Every year over 300,000 patients in England acquire a healthcare associated infection whilstin hospital. These infections cost the NHS more than £1 billion a year
Medical Audits have the knowledge and skills to provide key services including Infection Prevention and COVID-19 training and HIQA Infection Prevention standards audits to Nursing Home, Care home and healthcare providers
so they can do all in their power to reduce risks of spread of infections.
Medical Audits provide advice, support, training, consultancy and auditing services to Acute hospitals, Nursing homes, Hospices, Residential care settings and other Healthcare providers so they can continue to provide and maintain a safe environment for their clients and residents during the COVID-19 Pandemic.
When Medical Audits and Isle of Wight NHS Trust were introduced in mid 2018, the Trust was in special measures and were struggling with a burdensome paper based audit programme that was collecting hundreds of data points but wasn’t providing the information required to help identify areas for improvement or enable benchmarking across the Trusts wide range of services.
Then began the journey to standardised auditing and quality assurance across the Trust.
Helped by Medical Audits, they began to review the data required for compliance with CQC and developed an audit process for the Trust to encompass the needs of CQC and Trust Board for evidence of compliance.
It was essential that at the same time they could reduce the burden of audit on clinical staff and release time to care.
Board Report, 2018/2019
The Isle of Wight NHS Trust is the only integrated acute, community, mental health and ambulance health care provider in England.
Established in April 2012, the trust provides acute, community, mental health, ambulance and urgent care services to a population of 140,000 people living on the Isle of Wight.
The Trust was placed in special measures in 2018.
Medical Audits was chosen as the audit software system to help the organisation review their audit processes, standardise and simplify the audits across the Trust and quality assure the information provided for governance and oversight of standards.
Rob Jubb, Head of Health & Safety and Security
In serious cases where hospitals are not providing good and safe care to patients, and the management cannot fix the problems by themselves, action is taken to improve the hospitals. The term used for this is "special measures".
Special measures involve action by three organisations:
At the end of each year the Chief Inspector of Hospitals inspects and judges whether improvements have been made to the management of the hospital and if it is delivering good enough care to exit special measures.
A hospital will only come out of special measures if it has made the required improvements. The average time to exit special measures is 17 months although some Trusts are in special measures for 4 years or more.
Fundamentally, the Medical Audits system was established within the Trust to :
Karen Robinson, Head Of Infection Prevention and Control, Isle of Wight, NHS Trust
Ward Manager, Isle of Wight NHS Trust
The Medical Audit’s software is really easy to use and has a detailed, inbuilt auditing guidance, helping ensure the different grades and specialities of staff in the Trust can audit in a standardised, consistent way.
Medical Audit’s audit software enables faster, more efficient auditing with auto-generated reports to help improve practice.
Mary Aubrey, Interim Chief Nurse and Quality Improvement Advisor to the CEO, IOW, NHS Trust 2020/2021
Auto-generated reports with tracking of issues and actions required are clearly visible to staff across the Trust.
Action plans are easily accessible on every computer, making it so easy to know what’s needed to meet standards.
A&E Department Manager, Isle of Wight NHS Trust
Across the Trust, the system has been embraced by staff who love its ease of use and clear, detailed standardised information.
Ben Davis, Health & Safety Compliance Officer, Isle of Wight, NHS Trust
Standardised Auditing and Quality Assurance Across the Isle of Wight
Initially implemented across acute nursing services, cleaning and health and safety, the audit software was then extended to community, mental health and learning disability and ambulance services across the Isle of Wight.
Laura Bail, Quality Assurance and Accreditation Lead, Isle of Wight, NHS Trust
As staff became accustomed to actionable intelligent information that was clear and simple to understand their participation in the audits increased.
Audits completed by specialist teams are available immediately to review and close issues raised against their individual departments.
This promotes a sense of ownership among ward staff and serves to increase interaction with the audit and quality improvement process.
Out Patient Department Manager, Isle of Wight NHS Trust
End of Life Ward Manager, Isle of Wight NHS Trust
Isle of Wight NHS Trust Annual Quality Report 2020
Laura Bail, Quality and Assurance Lead, Isle of Wight, NHS Trust
Rob Jubb, Head of Health & Safety and Security
Medical Audits is now embedded across Isle of Wight NHS Trust and is used by staff throughout acute, community, ambulance services and mental health and disability services to gather audit data for quality assurance.
Mary Aubrey, Interim Chief Nurse and Quality Improvement Advisor to the CEO, IOW, NHS Trust